Luke Angel
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2024 · Director of Program Management

Plural — an AI platform from 0 → 1

Year
2024
Role
Director of Program Management
Stack
python · typescript · llms · postgres
Outcome
7 enterprise customers · 19 people on the team · 0 lost weekends

The brief: ship a multi-tenant LLM platform enterprise teams could trust with their own data. The catch was the usual one — the product was being designed while the model layer underneath kept moving.

We built a weekly eval rubric that the whole team scored. We killed a feature my CEO loved when the data said no. We wrote a launch retro that’s now company-standard everywhere those engineers went next.